Online Reputation & SMO Manager

The Pierre & Vacances Center Parcs Groupe is with its various brands, such as Center Parcs and Sunparks, international leader in the tourism industry.

The Pierre & Vacances Center Parcs Groupe is with its various brands, such as Center Parcs and Sunparks, international leader in the tourism industry.  The group offers an unique range of attractive destinations for all generations with “à-la-carte” services. To continue the international growth, the group’s marketing team located in Diegem will be expanded. We are therefore looking for top talent who wants to join this challenge!

Next to leader in the tourism industry, we are one of the best employers in Belgium. We offer a Management Development program that is unique within the industry. The program gives talent the opportunity to develop further within the group through various skill and management training and to realize ambitions.


Online Reputation & SMO Manager





The Online Reputation & SMO Manager is responsible for brands visibility development on social networks and on-line reputation for the group (all brands and all countries).

Main Missions: 


- Global on-line reputation & SMO strategy definition for the group and actions plan implementation for all brands/countries


- Define KPIs


- Push strategy & action plan : broadcast brands group on all web 2.0 to optimize reviews


- Pull strategy & actions plan : optimize current brands visibility


- On-line reputation


- Tool provider management


- Reporting and recommendations


- Actions follow-up 



 

SMO:


- Strategy definition for blogs, brands social networks activity for customers + prospects, action plan definition


- Coordination with marketing and product department for strategy and actions


- Social media analysis and recommendations


- Benchmark of innovations, reporting of actions


- Coordination with SEO Manager


- Provider management and coordination if required


- Management of countries community managers 



 

Location:


- Based in Diegem


- Regular travels are expected (Paris mainly) 



 

Profile:
Knowledge/Skills:


- E-Marketing & Communication background


- Fluent in French, English and Dutch





Experience:


- Experience in social media (agency) more than 3/4 years


- Management experience





Professional behavior:


- Strategic-thinker


- Expertise in on-line innovations and web 2.0


- Open-minded and good relationship


- Pro-active

Are you looking for a challenging job in a dynamic organization? Please send your résumé and motivation letter to werkenbijcenterparcs@centerparcs.com or apply via our website www.centerparcsjobs.be (Management & overig, Kantoor België).

For more information, please contact Petra Stok, Management Development & Recruitment Officer, tel +31 (0)6 51 88 95 37.

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