The Serviceplan Group, Independent Network of the Year at Cannes 2023, is dedicated to the entrepreneurial success of its clients and is a market leader in the development and realisation of integrated communication concepts. With our Houses of Communication around the world, we are the only independent agency group to provide all communication services from a single source for the creation of truly integrated concepts: the optimal basis for a BEST BRAND.

For us, flexibility, agility, and consideration of the individual needs of our clients always have the highest priority. In addition to Serviceplan, the company brands Plan.Net, Make, and Mediaplus are the foundations of the House of Communication.

Our Brussels-based House of Communication (labeled Great Place to Work) is looking for a Data Analytics Manager to join its media agency Mediaplus and serve clients such as: Argenta, ALDI, BMW, C&A, Decathlon, L’Oréal, Mars, Mini, Nikon, Shell, and many others.

The team: Data, Insights and New Development

The Data & Insights unit provides real-time data and predictive analysis to support the Strategy and Media Planning teams. This department automates data collection and analysis, enabling quicker and more informed decision-making. The Data & Insights Team at Mediaplus plays a pivotal role by providing advanced insights and automating key processes. Additionally, this team serves as a driving force for innovation, leading initiatives in automation and AI development within the agency.

The Data Analytics Manager

We are seeking a Data Analytics Manager to join our dynamic team. In this role, you will be responsible for driving data-centric strategies and project execution that empower the Strategy and Media Planning teams. Your expertise will help optimize data flows, engaging in creative problem-solving, leverage advanced analytics, and ensure a strong alignment between client requirements and internal processes.

Job Description

Coordination with Data engineers, Data Scientists, Media Experts & Clients:

Centralize efforts between data consulting (media colleagues and clients) and data coordination (engineers, scientists, and team members).
Act as a liaison between clients and the team, ensuring alignment on project objectives and deliverables.
Lead the team in developing and executing a clear data strategy roadmap, ensuring progress and alignment towards shared goals.

Data projects execution:

Operational Excellence: establish a strong project delivery process, focusing on added value delivery.

Strategic/Client-Focused Skills:

• Collaborate with clients and stakeholders to identify data requirements and use established frameworks to structure projects.
• Define and implement long-term data strategies for clients, providing guidance and steering teams towards success.
• Proactively identify potential challenges and opportunities related to data strategy.

Key Responsibilities

• Business needs definition: understand client requirements.
• Data Engineering Business Definition & Guiding: provide strategic direction for data engineering efforts, aligning them with overall business goals.
• Drive operational excellence and ensure the delivery of measurable value to clients.
• Provide data analytics consulting to ensure business processes align with best practices and compliance requirements.
• Data visualization design: Lead the design and strategy of data visualization solutions, ensuring clarity and impact.
• Data visualization execution: Manage the execution of data visualization deliverables, including Statements of Work (SOWs).
• Engage in creative problem-solving: Diagnose and resolve software issues, turning challenges into opportunities for improvement and enhancement.
• Be the hero behind the scenes: Troubleshoot technical issues with a proactive, solution-oriented mindset to ensure a seamless user experience.

Qualifications and requirements

• Degree in a relevant field such as Digital Marketing, Marketing, or Business Data Analytics, Business, Information Systems, Data Science, Statistics, Computer Science, ...
• Minimum 2-3 years of experience handling data analytics
• Advanced Office Package skills (Excel, PowerPoint)
• Experience with data visualization tools (AWS Quicksight preferred, Looker, Tableau, Power BI)
• Knowledge of SQL programming language is required, knowledge of Python is a big plus
• Familiarity with project management tools and methods (e.g., JIRA, Confluence)
• Interest in data crunching and dashboards and data visualization
• Strong analytical and problem-solving skills
• Excellent attention to detail and organizational skills
• Ability to work collaboratively in a team environment
• Strong communication skills to convey data-driven insights effectively
• Eagerness to learn and adapt to new technologies and methodologies
• Fluency in English is mandatory, knowledge of French or Dutch are a big plus

What we offer you

Onboarding: welcome round, onboarding days, breakfast, or lunch for newcomers - we ensure your perfect start.

Further training: your development is important to us. Whether through our internal campus training program, language courses or regular coaching - we will keep you up to date!

Flexibility: with flexible working hours and mobile office, you can adapt your job to your life - and not the other way around.

Fun: if you work, you must take a break from time to time. Whether partying or working out - with us you have plenty of opportunities through regular after-work events and sponsored fitness programs.

Transformation: we face the challenges of the future and design our company for the new world of work. On this learning journey, you can help advance our development, contribute ideas, and take on responsibility.

Internationality: as an internationally active group, you have the opportunity with us to network and exchange ideas with colleagues from a wide variety of disciplines from all over the world.

Diversity: we want to work in a diverse and inclusive environment and treat all our current and future colleagues with the utmost respect - which, after all, is the only way to foster innovation, creativity, and variety. Together, we are committed to providing an unbiased, tolerant, and equal opportunity workplace for all colleagues always. Discrimination of any kind has no place in our company. For more info, check out our dedicated website www.celebratediversity.be !

Pet friendly: our agency loves pets, and they are more than welcome in our House of Communication.

Work environment: our agency is located in a picturesque brick house with a garden in Woluwe-Saint-Pierre. The workspace is made of a staircase leading to open space offices that foster collaboration, as well as meeting rooms and bubbles for focused work. We have a homey kitchen where you can prepare your lunch and enjoy fresh fruits, coffee, and tea daily.

Interested ? Send your application to cv.benelux@serviceplan.com