The conference will open with an exciting, interactive keynote from our host Denise Silber.  In our rapidly changing digital landscape,she has identified the 9 key current trends in customer centricity that reflect  evolving customer expectations.

Denise Silber will not only present these trends but also help participants learn how our pharma professional audience is engaging with these trends, thanks to simple hand-raised voting during the talk. A great  introduction to our program.
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Denise Silber is the founder of Basil Strategies Consultancy and co-founder of VRforHealth. An international thought leader and social media influencer, Denise Silber is a keynote speaker, master of ceremonies, webinar host and bilingual author (English and French) on questions related to digital health, healthcare social media, and patient engagement. A Harvard MBA, Denise Silber was awarded the French Legion of Honor for her work in eHealth in Europe and America (2011). She was also named to the 50 most inspiring women in Tech in France in 2018, and in 2022 was invited by the European Commission in Brussels to become a Digital Ambassador. Her podcast series for Harvard Alumni Entrepreneurs features technological and societal innovation.