Happydoc provides experience design and strategic marketing consulting services focused on the specific needs of medical doctors and health professionals. Our clients are health providers who want to go further in helping their patients cope with the burden of health issues. They are aware that their patient’s lives are impacted in numerous ways, and that they have significant needs exceeding medical care.
Our approach is based on strong empathy with users: the essence of our work is understanding the patients that a medical practice is serving, their struggles, pain points and fears, and redesigning the service provided to prevent possible problems and risks, and to provide meaningful improvements for patients.
We integrate every aspect of the service (online presence, digital applications, human contact, practice interior design...) to create coherent experiences, not only for patients and their caregivers, but also for collaborators.
Through our strategic marketing services, we help our clients to stand out in a connected world, express their authentic identity and establish their expertise. Our expertise includes strategic planning, branding and communication strategy , website design and medical copywriting.